Privacy Policy

LAST UPDATED 13 OCTOBER 2026

This policy explains how Eventes collects and uses personal information when you use this website, make an enquiry, or work with us on an event. We keep it short and plain. If anything is unclear, email admin@eventes.agency.

Who we are

Eventes is a trading name of EVENTESS. LTD, a company registered in England and Wales, company number 17497984. Registered office: 38 Crowborough Close, Bolton, BL6 4LZ. We are the data controller for the personal information described in this policy. ICO registration number: [ICO number to be added].

What we collect

When you make an enquiry: your name, work email address, phone number, firm, role, and the details you share about your event, such as the type of event, date, guest numbers, location and any message.

When you work with us: contact details for the people we deal with at your firm, booking and invoicing details, and the information needed to run your event.

About your guests: names, contact details and, where needed, dietary requirements and allergies, which may include health information. We collect this only to cater safely and run your event.

When you visit this website: our website host, Google, may collect technical information such as your IP address and browser type to keep the site secure and working. We also use Google Analytics to see, in total, how visitors use the site, such as pages viewed and how people found us, so we can improve it. You can opt out at any time. See our Cookie Policy for more.

How we use it and why

To reply to your enquiry and prepare a proposal. Lawful basis: our legitimate interest in responding to people who contact us, and steps taken at your request before entering a contract.

To plan and run your event. Lawful basis: performing our contract with your firm, and our legitimate interest in delivering events well.

To handle dietary needs and allergies. Lawful basis: the guest's explicit consent, collected by us or by your firm on our behalf. We share this only with the venue and caterer, and only for your event.

To keep business and accounting records. Lawful basis: legal obligation.

To send occasional news and event ideas. We only do this where the law allows, and every email includes an easy way to unsubscribe.

We never sell your information, and we do not use it for automated decision making.

Who we share it with

HubSpot: our customer relationship system, which stores enquiries and client contact details.

Google: our email, file storage and website hosting.

Venues and suppliers: only the details they need to deliver your event, such as guest numbers, names for seating plans, and dietary needs.

Professional advisers and authorities: our accountants and legal advisers where needed, and authorities when the law requires it.

International transfers

Some of our providers, including HubSpot and Google, are based in or have staff in the United States. Where your information leaves the UK, we rely on approved safeguards such as UK adequacy regulations or the UK International Data Transfer Addendum.

How long we keep it

Enquiries that do not go ahead: up to two years from our last contact.

Client and invoicing records: six years from the end of the financial year they relate to, as required for tax purposes.

Guest lists, dietary needs and allergies: deleted within three months of the event.

Your rights

You can ask us to give you a copy of your information, correct it, delete it, restrict or object to how we use it, or transfer it to someone else. Where we rely on your consent, you can withdraw it at any time. Email admin@eventes.agency and we will reply within one month.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.